“I’m a customer,” she says. “Approach me.”

I hate role playing.

“I just walked in,” she says. “I’m looking at phones. Okay. Come over.”

If I had to choose between job interview role playing and polishing a trumpet while the trumpet player is trumpeting, I would choose the trumpet. Every time.

“Hi,” I smile, but oddly, like someone is holding a shiv to my side, “can I help you?”

“I’m looking for a phone,” she says. Her name is Sally. “Something new. Something really cool.”

“Do you like iPhones?”

“Okay. Stop right there. Ask what she currently has.” This is Sandra. She’s watching from the side, a few feet over at the table we were all just interviewing me at. “Meet them where they’re at.”

It’s always wise to learn from mistakes.

“What phone do you currently use?”

“The Dell Aero.”

“Oh.”

Some mistakes I’m happy to leave behind.

“But I don’t want the Dell Aero anymore.”

“Right,” I say. “Do you like iPhones?”

My job hunting and interview history has left me with many regrets. Like, for instance, the time I applied to AT&T as a retail representative, somewhere in Washington state, circa 2010.

It didn’t start off very well either. (more…)